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Dear Customer,


Please find below a Customer Bulletin issued to the industry from CP:


Over the weekend, CN completed repairs to its Ashcroft subdivision in British Columbia. As a result, on Sunday, CP and CN resumed directional running in the area between Ashcroft, B.C. and Vancouver. Directional running, where westbound trains utilize the CN corridor and eastbound trains use the CP route, restores needed rail capacity in the region.


While CP restored its service on November 23, the limited operational capacity during the past two weeks without the efficiencies of directional running has slowed the recovery from this weather-caused disruption. We have mobilized every possible resource to keep the rail network running and to restore service to your business. As we move toward full operations, we must closely coordinate with our customers and terminals to clear the backlogs and finish the year strong.


Success will require alignment across the supply chain to increase throughput. Weekend work, additional changes in shifts and flexible schedules at customer and terminal locations are key to getting more freight moving efficiently. Your collaboration and commitment to this process will help accelerate service recovery in this region.


Our teams will remain in contact to discuss the steps necessary to make this recovery succeed and get service levels back to normal as safely and efficiently as possible. As we do this, CP will also continue its work with local and B.C. authorities and Indigenous communities to coordinate the delivery of critical materials, equipment, food and fuel.



We will continue to provide updates as they become available.





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