CUSTOMER ADVISORY

Dear Customer,

CPKC has issued the following update to the industry:

CPKC today has implemented our contingency plans to maintain railway operations across Canada following the International Brotherhood of Electrical Worker Canadian Signals and Communications System Council No. 11’s rejection of CPKC’s latest contract offers.

At 08:00 MDT today, the IBEW, representing approximately 300 Signals & Communications employees in Canada, commenced a strike in Canada.

Safe and efficient rail service has continued. As we communicated last week, customers can continue to expect the same level of service from CPKC. We are executing our contingency plan which has been prepared with the singular focus of enabling CPKC to continue to serve our customers and the Canadian economy in the safe, efficient and reliable manner that you have become accustomed to.   

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

CPKC has issued the following update to the industry:

Canadian Pacific Kansas City (CPKC)  said today that it has received a 72-hour strike notice from the International Brotherhood of Electrical Workers (IBEW) Canadian Signals and Communications System Council No. 11, which represents approximately 300 Signals & Communications employees across Canada.

Should a work stoppage occur, the company has prepared contingency plans that will allow CPKC to continue to serve our customers and the Canadian economy. Safe and efficient railway operations will continue. 

The IBEW has said it intends to strike at 08:00 MDT Sunday, May 31.  

We remain committed to bargaining in good faith with IBEW in order to reach a negotiated outcome that is in the best interests of our employees and their families, our customers, and the company. Negotiations will continue into the weekend.

We remain hopeful a resolution can be reached without a work stoppage. 

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

ZIM has issued the following update to the industry:

Due to the ongoing conflict in the Middle East and its impact on global fuel prices, affecting also the logistics and transportation markets, ZIM is implementing emergency fuel surcharges for carrier haulage transport to Canadian ports.

Emergency Haulage Fuel (EHF) – for export haulage sailing Canadian Ports

Effective date: May 2nd, 2026, Sail Date and until further notice.

• Quantum: USD 120 per dry container

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

MSC has issued the following update to the industry:

Further to our previous customer advisory sent, regarding the adjustment to the Emergency Fuel Surcharge (EFS), the fuel market continues to experience a significant surge driven by the ongoing geopolitical developments in the Middle East.

As a result, we would like to inform you that the EFS amounts that took effect on March 23 will be revised as of May 1, as follows:

Effective Date: May 1st, 2026 (based on sail date)

Quantum: USD 150/20’ & USD 300/40’ (Dry containers)

Affected Trades:

• Australia & New Zealand
• Bahamas / Cuba
• Black Sea
• East Africa
• East Mediterranean
• Far East – East & West Coast
• Greece & Turkey
• India / Pakistan / Sri Lanka
• Mexico
• Middle East & Gulf
• North Africa
• NWC & UK
• Red Sea
• Scan & Baltic
• South Africa & Indian Ocean
• United States / Puerto Rico
• West Africa
• West Mediterranean

For Exports to all the other trades: Emergency Fuel Surcharge (EFS) remains unchanged.

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

MSC has issued the following update to the industry:

Further to our customer advisory previously sent, the fuel market continues to experience a significant surge driven by the ongoing geopolitical developments in the Middle East.

In recent weeks, fuel prices have risen sharply due to supply disruptions and increased uncertainty, creating substantial cost pressure across inland transportation and intermodal logistics networks.

In response, Mediterranean Shipping Company will increase the fuel-related surcharge structure for inland intermodal transport to and from Canadian ports to address these impacts and ensure service continuity.

Fuel Energy Additional (FEA)

• Effective Date: May 1, 2026 Sail Date
• Scope: All Canada inland rail movements

Exports from Inland Points sailing West Coast & East Coast Canada:

• US $ 70.00 per dry container

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

MSC has issued the following update to the industry:

Considering ongoing geopolitical developments in the Middle East and the resulting volatility in global energy markets, fuel prices have increased significantly, placing added cost pressure on inland transportation and intermodal operations.

In response, Mediterranean Shipping Company will update the fuel-related surcharge structure for inland intermodal transport to and from Canadian ports to address these impacts and ensure service continuity.

Fuel Energy Additional (FEA)

Effective Date: April 16, 2026 Sail Date
Scope: All Canada inland rail movements

Exports from Inland Points sailing West Coast & East Coast Canada:

US $ 50.00 per dry container

This mechanism is designed to provide greater flexibility and consistency in managing fuel cost volatility across inland transportation. FEA levels will remain under continuous review and may be adjusted in line with market conditions.

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

CMA – CGM has issued the following update to the industry:

Effective March 27, 2026 Sail Date

Canada to Europe/Mediterranean/Asia/South America/Middle East

• US $ 130/20’ dry container
• US $ 260/40’ dry container

Canada to Central America/Caribbean/Africa

• US $ 265/20’ dry container
• US $ 530/40’ dry container

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

CMA – CGM has issued the following update to the industry:

Fuel costs are currently experiencing significant upward pressure. These increases are impacting not only sea transportation but also inland operations across all modes, affecting the overall cost of moving containers throughout the supply chain.

Consequently, CMA CGM will implement an Inland Emergency Fuel Surcharge (IEFS) within a defined geographic scope, effective March 23rd Sail Date, subject to applicable regulatory filings where required.

All bookings that have rail movement within Canada will have a US $100.00 per container charge applied for Inland Emergency Fuel.

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

Evergreen has issued the following update to the industry:

Origin: USA West Coast/USA East Coast/USA Gulf Coast/Canada West Coast/Canada East Coast

Destination: Far East, Middle East, and Australia

General Rate Increase (GRI)

Effective date: May 01, 2026 CY Receipt

Standard Dry Cargo

Commodity: All dry commodities

Local Port Cargo from USA West Coast/USA East Coast/USA Gulf Coast/Canada West Coast/Canada East Coast:

• USD 160/20' container
• USD 200/40', 40' high-cube container

For inland region cargo via USA West Coast/USA East Coast/USA Gulf Coast/Canada West Coast/Canada East Coast:

• USD 240/20' container
• USD 300/40', 40' high-cube container

Commodity: All reefer commodities

• USD 250 per 40' high-cube reefer container

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS

Dear Customer,

Maersk has issued the following update to the industry:

The ongoing conflict in the Middle East has had a considerable impact on the international fuel market. As a result, many refineries within the region are either offline or operating at reduced capacity, and export ability is very limited. This circumstance has led to substantial disruptions in global fuel supply chains and inland solutions across Canada.

Due to recent fluctuations in fuel supply and increased distribution costs, we will be adjusting our Inland Fuel Surcharge (IFS/EFS). This adjustment will apply to non-FMC shipments with a Price Calculation Date (PCD) on or after April 10, and to FMC regulated shipments with a PCD on or after April 18, subject to applicable laws and regulatory requirements. Additional adjustments may be required as conditions continue to evolve.

The amount of this charge will be US $ 100.00 per container.

Please reach out to your Hensall Global representative should you have any questions.

Sincerely,

HENSALL GLOBAL LOGISTICS